Contact Us

Email is the fastest way to reach out

We reply within one business day, usually sooner

Email Us

Other ways to reach us

Email

info@soulid.ai

Fastest channel. We reply within one business day, usually sooner.

Entity

Soulid Pty Ltd

Registered Office

L2/11 York St, Sydney NSW 2000, Australia

Visits by appointment. We prefer a video demo for most first conversations as it's faster and we can screen-share the dashboard.

Frequently Asked Questions

Is this a sales call in disguise?

No. We run a straightforward demo process. You tell us about your restaurant, we show you exactly how Soulid works on your phone number, and we discuss fit and pricing if it makes sense. No sales gymnastics, no rehearsed pitch.

Do you have a phone line for enquiries?

Email is the fastest way to reach us. Send a message to info@soulid.ai and we'll reply within one business day, usually sooner. We can then schedule a video call or phone demo at a time that works for your schedule.

Can I bring my chef or manager to the demo?

Absolutely. In fact, we encourage it. A 15-minute demo works best with the owner plus a manager or chef who'll handle day-to-day operations. That way everyone sees how the calls and orders flow, and questions get answered right away.

Is Soulid a fit for my restaurant?

Soulid works best for independent restaurants where: • Your phone rings during service and someone always has to step away to answer it • You're losing orders or bookings to missed calls • Bookings are still being taken on paper, SMS, or both • You want live visibility across the venue • You operate in Australia, Canada, New Zealand, or the United States Where Phase 1 Soulid isn't the right call: We're honest about what we don't cover yet: • Delivery-only dark kitchens with no dine-in or pickup flow • Venues taking payment over the phone • Venues needing full multi-language in-call support • National chains with corporate procurement cycles We'd rather tell you upfront than sign the wrong customer. We'll let you know on the demo call if your venue falls outside the fit.